Made by Hand, One Piece at a Time.

Privacy Policy

Last Updated: August 2026
Owner: George Spaeth Jr.

1. Information I Collect

To fulfill your order, Root & Branch Woodworks may collect:

  • Your name

  • Email address

  • Shipping address

  • Payment details (processed securely through Etsy/Shopify or your chosen platform)

  • Order details, including custom specifications

  • Any additional information you voluntarily provide (e.g., engraving text, design notes)

Your payment information is never stored by Root & Branch Woodworks directly.


2. How Your Information Is Used

I use your information to:

  • Process and fulfill your order

  • Communicate about your purchase, custom details, or shipping

  • Provide customer support

  • Maintain tax and business records

  • Improve products and customer experience (non‑identifying data only)


3. Information Sharing

Your information is shared only when necessary:

  • Etsy/Shopify: As required by their platform policies

  • Shipping carriers (USPS, UPS, FedEx): Only the information needed to deliver your order

  • Legal requirements: If required for tax, compliance, or court orders

Root & Branch Woodworks never sells or rents your personal information.


4. Data Retention

Order information is retained for 3–7 years to comply with U.S. tax and business laws. Messages or custom details may be kept as long as needed to complete your order.


5. Your Rights

Depending on your location, you may have rights to:

  • Access the personal information I hold

  • Request corrections

  • Request deletion of information I personally store

  • Limit certain uses of your data

Requests related to Etsy/Shopify accounts must be submitted directly to the platform.


6. Cookies & Tracking

If you shop through Etsy or Shopify, those platforms may use cookies or analytics tools. Root & Branch Woodworks does not personally track or collect browsing data.


7. Marketing & Media Use

Root & Branch Woodworks may photograph or film products during their creation and after completion for marketing purposes. No personal information (names, addresses, etc.) will ever be shared without permission.


8. Changes to This Policy

This Privacy Policy may be updated periodically. The version posted at the time of your purchase applies to that order.


9. Contact

For privacy questions or requests:
Email: george@rootnbranchshop.com
Store: Root & Branch Woodworks